White Papers

Our white papers cover various topics relevant to technology, infrastructure, security, and more. All are free to read or download. Enjoy!

March 2016 14
What That SLA Really Means
Posted By : Ed LaFrance

A provider of data center services and/or Internet transit may wish to impress you with the statement that they “guarantee” their service according to a Service Level Agreement (SLA), which is often deceptively referred to…

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